Payments with your membership card
PAYMENTS USING YOUR MEMBERSHIP CARD
1. What are the benefits of using my membership card for payment?
Speed of service. It is an almost instantaneous transaction to pay for drinks with your charged up membership card. No digging in wallets for notes, no waiting for change.
Security. If you are a sailor or swimmer, you will no longer need to bring bulky wallets or purses to the club and leave them in the changing room or risk losing them at sea.
Security. If you drop your card, it has your name on it so you could get it back. This is not the case with cash. Your balance is stored on the system, so you will not lose that either. See FAQ No. 13 below for what happens when you lose your card.
Discounted prices. By using your card in this way you are eligible for a discount (currently 5%) on alcoholic and soft drinks.
Convenience. You will be able to avoid soggy bank notes and a pocket full of change when dressed in a swimming costume, wet suit or oilskins.
Convenience. Parents can let children use their card to make purchases. Older children can have their own card with their own credit balance.
2. OK, so how do I charge up my card?
Over the bar with cash, a debit or credit card.
3. What is the minimum amount I can put on my card?
4. Can I charge my card with cash at the same time as ordering a drink?
Absolutely! Hand your card and cash (minimum £10) to the bar staff and they will load your card immediately and then deduct the cost of drinks.
5. What if I don't have my card with me, can I still have a discount?
No card, no discount. Sorry!
6. Can I run a tab behind the bar?
Certainly, if you are dining, but tabs must be cleared before bar closing time on that day.
7. Can I get my cash back if I don't use all the money charged on the card?
You can request the outstanding balance on your card any time the bars are open.
8. Where is the cash on my card kept?
Members' money is kept in a separate ESC bank account and is within the care of the Club until spent. Credit on your card remains yours until spent.
9. How do I know how much credit is left on my card?
Each time you make a purchase, you will be given a receipt which shows the items you have bought, the cost of those items, and the balance left on your card. You can also ask the bar staff to check your balance at any time by handing them your card.
10. My family of wife and 2 children are all members, how will our account be set up?
You may have individual accounts for each family member if you wish. Children between 10 and 16 may be issued with a card on request. There is no danger of them spending more than the amount loaded onto the card. Children under the age of 10 cannot have a membership card.
11. What happens if I lose my card?
You should report the loss as soon as possible to the secretaries, who will arrange for a replacement card to be issued. Your credit balance is not stored on the card so you will not lose any money. Your balance will be transferred to your new card. £10 for a replacement card may be charged, at the discretion of the Secretaries.
12. Apart from drink, what else can my charged up ESC Membership card be used for, eg, social functions, subscriptions?
You can use your card for any transaction that you would normally make over the bar. So you can pay for functions etc. but not your subscription as these are paid via the office. No card discount applies for Club functions.