Payments with your membership card/wristband/key fob
Cashless bar and tokens
All adult (18 years and above) members will be issued with a debit card-sized membership card showing their name and membership number. In addition, members can also buy a wristband or a key fob from the office. Membership cards, wristbands and key fobs are known as 'tokens'.
- 1. Access to permitted areas of the Club
All tokens will give the member access to permitted areas of the Club, e.g. terrace, clubhouse, changing rooms, swimming pool (if authorised).
Note: Tokens allowing pool access should not be lent to other members or to juniors, because access to the pool is only given to those who hold a valid resuscitation/first aid certificate and who are therefore authorised to swim or to supervise other members in the pool.
- 2. Payment using tokens
Tokens can be charged over the bar using cash or debit/credit cards. Using your charged token for payment has the following benefits;
- - Transactions for food and drink payments are almost instantaneous
- - Tokens remove the need to bring money/cards to the Club
- - Using your token to pay for alcoholic/soft drinks at the bar will give you a 5% discount. A further drinks discount is given during the monthly Happy Hour.
- - You can choose to purchase tokens for your children and charge them so that they have their own credit balance.
Note: Tokens cannot be used to pay for membership subscriptions or for Club events bookable via the website.
3. Things you need to know about tokens
- - You can charge your token with cash at the same time as you order drinks - just hand your token and payment to the bar staff and they will load your token and then deduct the cost of your drinks
- - Tokens can be loaded with multiples of £10 to a maximum of £500
- - When you make a purchase with a token, you can ask for a receipt which shows the cost of the items you've bought and the balance left on your token
- - You can ask the bar staff to check your balance at any time by handing them your token
- - You can run a tab behind the bar if you're eating, but tabs must be cleared before bar closing time on that day
- - You can get the outstanding balance on your token back as cash whenever the bar is open
- - You cannot spend more than is loaded onto the token
- - No token, no drinks discount, so don't forget to bring it to the Club!
- 4. Lost tokens
Please inform the office team if you lose a token, so that they can issue a new token and cancel the lost one. Your balance is kept in a separate bank account and not on the token, so your money won't be lost. Credit on your token remains yours until it is spent.
Replacement token costs membership cards £5, wristbands and key fobs £2.
- 5. Ending your ESC membership
If you resign your Club membership, it is your responsibility to request that any funds on your tokens are repaid to you. If not;
- the Club will only contact you to return a balance if it is over £50
- after 1 month of your membership being resigned, any balance under £50 left on a token will be donated to the Blake Fund for Young Sailors.